IYYA

Privacy Policy

Welcome to IYYA. We value your trust and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and look after your data when you visit our store or make a purchase.

Your Privacy at a Glance

  • — We do not sell your data. Your information is only used to process orders and improve your shopping experience.
  • — Your payment details are secure. We do not store your credit card or bank details on our servers. All transactions are securely handled by PayHere.
  • — You are in control. You can contact us anytime to update or delete your information.

1. Information We Collect

  • — Your Details: Your name, delivery address, email, and phone number when you create an account or check out.
  • — Your Orders: History of the items you bought or added to your cart so we can process your exchanges or returns smoothly.
  • — Tech Info: Your IP address, browser type, and device information, which are collected automatically through cookies to help our website load fast and work properly on your phone or computer.

2. How We Use Your Information

  • — Fulfilling Orders: To pack your items, hand them to our local courier partners, and send you delivery updates.
  • — Customer Support: To help you with questions about your sizes, fits, or returns.
  • — Shopping Upgrades: To recommend styles you might like and notify you about new drops or sales, only if you opt in.
  • — Fraud Prevention: To keep our website safe and protect both you and our business from unauthorized transactions.

3. Safe Payments via PayHere

  • — All online credit card, debit card, or mobile wallet transactions are securely processed by PayHere.
  • — IYYA does not see, record, or store your credit/debit card numbers or bank credentials.
  • — PayHere uses industry-standard encryption (SSL/TLS) to protect sensitive financial data.

4. Sharing Your Data (Only with Trusted Partners)

  • — Delivery Partners: Local courier companies who need your name, address, and phone number to deliver your packages.
  • — Payment Processors: PayHere, to securely authorize your billing.
  • — Tech Providers: Trusted software tools that help us manage our website and send customer emails.
  • — Legal Compliance: We will only share data outside these partners if strictly required by Sri Lankan law or official government regulations.

5. Cookies & Tracking

  • — We use cookies, which are small files saved on your browser, to make shopping easier. Cookies remember what is in your cart, keep you logged in, and show us which pages are popular so we can improve our store.
  • — You can turn off cookies in your browser settings at any time, but some parts of our website may not work properly.

6. Changes to This Policy

  • — We may update this policy from time to time. Any changes will be posted on this page with an updated date at the bottom.

Contact Our Team

  • — If you want to review, change, or delete any personal information we have, or if you have a question about your privacy, reach out to us through the contact details on our website.
  • — Last Updated: October 2026