IYYA

Terms and Conditions

Welcome to IYYA. These Terms and Conditions govern your use of our website and the purchase of products from our platform. By accessing and using our website, you agree to comply with and be bound by these terms. Please read them carefully before making any transactions.

1. Use of the Website

  • — Age Requirement: You must be at least 18 years old or visiting under the supervision of a parent or guardian to use this website and make purchases.
  • — Account Security: If you create an account, you are responsible for maintaining the confidentiality of your account credentials, username, and password.
  • — Accurate Information: You agree to provide true, accurate, and current personal information during the registration and checkout process.
  • — Lawful Use: You may not use our website for any unlawful, fraudulent, or unauthorized purposes.

2. Product Information and Pricing

  • — Accuracy: We make every effort to display accurate product descriptions, sizing guides, images, and pricing information. However, we do not guarantee that all information is completely error-free or complete.
  • — Price Changes: All prices listed on our website are subject to change at any time without prior notice.
  • — Promotions: Any discounts, sales, or promotional offers are valid for a limited time only and may be subject to additional specific rules.

3. Orders and Payments

  • — Order Acceptance: Placing an order on our website represents an offer to purchase. We reserve the right to refuse, limit, or cancel any order for reasons including stock unavailability, pricing errors, or suspected fraudulent activity.
  • — Payment Authorization: You agree to provide valid and authorized payment details. By completing a transaction, you authorize us to charge the full order amount, including any applicable shipping fees.
  • — Payment Security: All online card payments and mobile wallet transactions are processed securely through PayHere. IYYA does not store, record, or have access to your full payment details or credit/debit card numbers.

4. Shipping and Delivery

  • — Timeline Estimates: We make reasonable efforts to dispatch and deliver your orders on time through our local courier partners.
  • — Delays: All delivery timeframes provided at checkout are estimates only. Delivery speeds may vary depending on your location in Sri Lanka, courier schedules, weather, or unexpected disruptions.

5. Returns and Exchanges

  • — Policy Integration: All returns, size swaps, multipack fit guarantees, and store credits are governed by our Exchange & Return Policy. By agreeing to these Terms and Conditions, you also acknowledge and accept the rules outlined on our Exchange & Return page.

6. Intellectual Property

  • — Ownership: All content on this website, including text, graphics, logos, brand names, and images, is the intellectual property of IYYA or its licensors.
  • — Restrictions: You may not copy, reproduce, distribute, modify, or use any content or materials from our website for commercial purposes without our explicit written consent.

7. Limitation of Liability

  • — General Limitation: To the maximum extent permitted by Sri Lankan law, IYYA, its directors, and its employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or the purchase and use of our products.
  • — Warranty Disclaimer: Products are provided on an "as available" basis. Except for manufacturing defects verified within our 48-hour reporting period, we make no implied warranties regarding product suitability for a particular purpose.

8. Amendments and Governing Law

  • — Changes to Terms: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website means you accept the updated terms.
  • — Jurisdiction: These terms are governed by and construed in accordance with the laws of Sri Lanka.

9. Contact Us

  • — If you have any questions, concerns, or clarifications regarding these Terms and Conditions, please contact us directly using the contact details provided on our website.
  • — Last Updated: October 2026